Safe Hospitality 

The safety of our guests has top priority - our hygiene measures at a glance.

The successful summer season has showed us, that in times like these, a pleasant and above all, a safe holiday at the Hotel Pettneuerhof is also possible.

Our hygiene concept is constantly under revision and adapted to the requirements of the Austrian government. Together we will create a positive and safe environment with a few (where possible), but effective rules and want to thank you for your support in advance.


Our hygiene measures at a glance

With your prudence, you will protect yourself and other guests, as well as the hosts!

  • Upon your arrival we will greet you with the usual friendliness, but respect the minimum safety distance and forego hand shaking and hugs.
  • FFP2 masks in all accessible indoor areas. Children between the ages of 6 and their complete 14th year of age, will just need a tight-fitting face mask. Exceptions are children under the age of 6 or people who cannot be expected to wear a mask due to health reasons.
  • Keep a minimum safety distance of 1 metre away from other people, excluding people from the same household or fellow travellers from the same share accommodation.
  • Where possible, please do a lot in advance of your holiday by email and phone (reservations, etc.). In doing this congestion at reception and in the restaurant can be reduced.
  • Make contactless payments where possible Preferably settle the bill by card.
  • Follow the instructions given by staff members.
  • Wash your hands multiple times each day with soap and water for at least 30 seconds.
  • Avoid touching your face with unwashed hands.
  • Sneeze or cough into your elbow or into a tissue.
  • Do not travel if there is any indication of infection If you show symptoms during the stay, please contact the hosts.
  • Our reception and the bar in the restaurant are equipped with a plexi-glass protective screen and our Pettneuerhof-Team have mouth protection.
  • We are a member company of “Sichere Gastfreundschaft”(safe hospitality)
  • Our entire team is regularly test for Covid-19.
  • In public areas, there are countless hand sanitiser dispensers for you to use.
  • We already closed our a la Carte restaurant to non-hotel guests years ago. This means that you will only encounter hotel guests on site, and we have enough seating areas to maintain the necessary safety distance.
  • Our salad bar takes place in a tried and tested form. But here too, the following shall apply: Keep a 1 metre distance away from others. Please disinfect your hands before and after heading to the buffet.
  • You will keep the same table throughout the duration of your stay, for both breakfast and the evening meal. Please wear a face mask whenever you leave your table.
  • The minimum safety distance also applies in our spa area. So that other guests can also use our sauna, after a trip to the sauna, please relax in your own rooms.
  • Housekeeping have been specially trained for this new situation and we have changed our cleaning products accordingly.
  • We will only clean in the absence of guests and ensure that there is sufficient ventilation in the rooms.

Prepare yourself for a “slightly different time” not only in the hotel, but also in the entire Arlberg region.

All information about this can be found at these links:

Hotel Pettneuerhof
Steinig 207
6574 Pettneu am Arlberg
+43 5448 8391
+43 5448 8391 4